Please review the commonly asked questions about this event. If you have any additional questions, please send them to cle@law.usc.edu and a member of our team will respond as soon as possible.  Customer Service will be open from 7:00AM to 6:00PM on November 13.  Normal business hours for the Continuing Legal Education Office are 9:00AM to 5:00PM during weekdays.  

Forgot or Don't Know Password?

  • Click on EventHub and select Forgot Password.
  • Check your email for a Password Reset message from noreply@swoogo.com.
  • Click the link in the email and return to the EventHub to use your new password. 
  • If you have trouble resetting your password, email cle@law.usc.edu for assistance.

CE Credit

  • MCLE and Legal Specialization are available for both the live broadcast and Videos on Demand. CPE, CFTA, and CFP credits are only available for the live broadcast. Complete credit information can be found on the CE Credit page.   Session evaluations are required to claim credit.
  • Each session will have a unique code given out at the end of each session during the live broadcast and the unique code is a required field on your evaluation, so write it them all down!
  • There will be a series of polls for attendance verification - it is important to participate in the polling if you desire to claim CPE credit.  A minimum of 3 polling responses are required for CPE credit.
  • Out of state credit requests should reference the CE Credit page for details.

Prior to the Event

All sessions are broadcast via Zoom. It is highly recommended that you have the Zoom Client for Meetings application installed on your viewing device prior to the event. If you do not already have it installed, click here to download it. It is also recommended to log in early to avoid delays the day of the event.

  • Individual panel materials are available in the EventHub.  A dropbox link to the full syllabus PDF is also located in the EventHub.
  • A dropbox link to the full syllabus PDF was also emailed separately prior to the event.

During the Broadcast

Click the tab called EventHub and you will see a “View Session” button.  All sessions will use the same link, so you will need to use that same button if you get knocked out of Zoom for whatever reason.

Once "View Session" is clicked, a waiting page will appear with a countdown timer until we open the sessions (approximately 15 minutes before the scheduled start of the day).  Once the first session goes live, you will be taken into the Zoom sessions automatically. If the email address you used to register does not work with Zoom, reply to cle@law.usc.edu with an alternate email address.

  • We are required to deploy a minimum of 3 polls per hour to comply with credit requirements. 
  • Polls are required for CPE credit. 
  • Polls are optional for MCLE, but strongly encouraged. 

Most speakers have allowed us to distribute PowerPoint presentations in the syllabus materials.  If you do not see a specific presentation, please feel free to reach out to cle@law.usc.edu and we can ask that speaker to allow us to include it for you. 

 You can enter questions during each session using the Q&A tab in Zoom.  Moderators will answer questions only if time allows.​​​​​​​

  1. Try refreshing your browser.
  2. Ensure your speakers/computer audio is activated.
    1. Check that your computer speakers are turned on. 
    2. Check that your computer audio is not on mute.
    3. Click into the Zoom Audio Setting and check that the correct speakers are selected. 
  3. If you’re hearing an echo, ensure that you don’t have multiple instances of the same session open.
  4. Watch this short video to configure your audio and video in Zoom https://youtu.be/-s76QHshQnY
  5. Check the Zoom Help Topics https://support.zoom.us/hc/en-us
  6. Restart your computer and log into EventHub again.
  7. As a last resort, you can try calling in with your phone.
  8. We’ll do our best to assist you if none of the above tips work.  Email cle@law.usc.edu
  1. Video issues are likely linked to the bandwidth at your location.  Close all other program on your computer except Zoom. 
  2. Try clicking out of Zoom and refreshing your browser then click View Session again to see if restarting Zoom fixes the issue. 
  3. Switch to a hardwired Internet connection, if possible.
  4. Click into the Zoom Video Settings and see if everything appears correct.  (add image)
  5. Watch this short video to configure your audio and video in Zoom https://youtu.be/-s76QHshQnY
  6. Check the Zoom Help Topics https://support.zoom.us/hc/en-us
  7. Restart your computer and log into EventHub again.
  8. We’ll do our best to assist you if none of the above tips work.  Email cle@law.usc.edu
  9. As a last resort, you can try calling in with your phone. 
    • Email cle@law.usc.edu for the call-in information.
    • Calling into the sessions disqualifies you from CPE credit because you will not be able to respond to 3 active participations during the sessions.

After the Broadcast

  1. Networking Mixer sponsored by the Sanborn Team - Berkshire Hathaway HomeServices California Properties.
  2. Join one of the roundtable discussions by clicking the links in the Event Hub.
  1. https://cle.usc.edu/estateplanning2020eval
  2. Official certificates will be emailed upon request.